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Refund/ Cancellation Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.

Refund Policy 

  • All sales on wigs and hair bundles are final.

  • Due to the nature of these products and for hygiene purposes, we do not accept returns or issue refunds once items have been shipped and received.

  • If you receive your order and there are any concerns with quality or accuracy, you must contact us within 7 days of receiving your order. After this period, no refunds, exchanges, or adjustments will be made.

Cancellation Policy

  • Orders may be canceled within 24–48 hours of purchase for a full refund.

  • After 48 hours, cancellations are not guaranteed as your order may already be processed or prepared for shipment.

  • To request a cancellation within the allowed timeframe, please contact us immediately via email or phone.

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